Technical Customer Support Specialist

Headquarters: State College, PA Launched in January 2022, AccuWeather's ClimateReady™ Risk Mitigation, is designed to help companies, municipalities, and organizations worldwide prepare for the impact of climate change. This offering leverages AccuWeather’s superior insights to assess the impacts of climate change through organizational risk scenarios up to the year 2100 for a client’s specific location(s) or designated market area (DMA). The unique combination of AccuWeather’s exclusive and comprehensive high-resolution historical weather and climate database, over 300 weather parameters, peer-reviewed climate change models, and the proven Superior Accuracy™ of AccuWeather’s weather forecasts are the foundation of ClimateReady’s detailed, actionable projections. ClimateReady™ Risk Mitigation will empower organizations to confidently make the best climate-preparatory decisions. We are looking for a Product Manager – Climate Services to focus on enhancing the capabilities of this new feature, while keeping scalability and performance in mind. Using your expertise in working with weather datasets and other weather-related products, you will be responsible for creating and being the champion of the Climate Services roadmap. Collaboration is key as this role will interact with Sales, Business, Operations, Marketing and Development teams, along with other AccuWeather For Business Product Mangers with the goal of best integrating Climate Services to all other B2B platforms. KEY RESPONSIBILITIES Operate as the subject matter expert for our climate-related products, supporting the exploration and realization of solutions that drive AccuWeather’s next generation technologies and services. Establish and manage scientific goals through implementation and improvement of a process of rapid prototyping and development in a cloud-based environment. Perform research across the Climate Services competitive landscape, to understand differences in underlaying data, platform capabilities and pricing. Create the roadmap of new features and released around our Climate Services. Work with our Design team on applying best practices of UX/UI for the client-facing output of our Climate Services. Define the strategy on how to best integrate Climate Services into AccuWeather’s B2B product environment. Support Sales and Business on defining the pricing strategy for Climate Services. Join meetings for clients and prospective new customers, being the voice of the product team around Climate Services. Performs other duties as assigned. QUALIFICATIONS Bachelor's degree or higher in Atmospheric Science, Computer Science, or a similar, relevant field. Candidates with a proven record of work experience with weather-related products may also be considered. Expertise in ingesting, manipulating and analyzing weather datasets Experience supporting the creation and/or maintenance of products related to weather Experience with climate-related products will be a strong differentiator Innovative mindset with a desire to work on a variety of projects. Excellent verbal and written communication skills. Enjoys engaging in a team environment, including daily stand ups and routine brainstorming. ABOUT ACCUWEATHER AccuWeather, recognized and documented as the most accurate and most used source of weather forecasts and warnings in the world, has saved over 12,000 lives, prevented injury to over 100,000 people, and saved companies tens of billions of dollars through better planning and decision-making. Billions of people around the world rely on AccuWeather’s proven Superior Accuracy™ across our consumer digital platforms. AccuWeather.com is the #1 weather destination and one of the top 100 most-visited websites in the world, and our award-winning AccuWeather app delivers detailed real-time forecasts to millions of smartphones. AccuWeather forecasts also appear on digital signage, in 700 newspapers, are heard on over 400 radio stations, and viewed on 100 television stations. The AccuWeather Network and AccuWeather NOW® reach an audience of over 125 million on cable and streaming platforms including DirecTV, Charter Communications - Spectrum, Verizon, Philo, Frndly TV, Comcast’s Xfinity X1 and Xfinity Stream, Roku, Xumo, Rockbot, LG, and Amazon Freevee. AccuWeather For Business serves more than half of the Fortune 500 companies and thousands of other businesses and government agencies globally. Dr. Joel Myers, Founder and Executive Chairman, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Myers, a leading creative thinker and visionary, has been called “the most accurate man in weather” by The New York Times and has been recognized as one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs. COMMITMENT TO DIVERSITY & INCLUSION AccuWeather is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. AccuWeather is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to human.resources@accuweather.com and let us know the nature of your request and your contact information. To apply: https://weworkremotely.com/remote-jobs/accuweather-careers-product-manager-climate-services

Headquarters: United States (Remote) About Homera Health Homera Health comes from the team building the technology, marketing, and growth engine powering some of today’s most successful telehealth brands. As we expand into new verticals, including an upcoming men's health platform, we’re hiring world-class talent across product design, front-end and back-end engineering, digital marketing, and operations management to join us early and help build the next generation of virtual healthcare experiences. About the Role We’re hiring a Product Manager to own and lead our Shopify ecommerce business end to end. This role sits at the center of our next phase of growth and is responsible for the performance, scalability, and evolution of our Shopify storefront—along with the team, systems, and processes behind it. We currently sell prescription-based products and are actively expanding our product lineup into non-prescription wellness, including supplements and skincare. This position will play a key role in bringing those products to life, scaling the store, and building a world-class ecommerce experience. This is a senior, hands-on role for someone who has actually run a Shopify business—managing complex catalogs with multiple SKUs, bundles, subscriptions, and compliance requirements—while working cross-functionally and leading teams. You’ll start as a hands-on owner and grow into overseeing and building an ecommerce team as sales scale. You’ll work closely with marketing, operations,engineering and leadership to launch new products, improve performance, and build a scalable ecommerce engine designed for growth. Your Responsibilities Shopify & Ecommerce Operations Own the Shopify store end to end, including: Product setup (multiple SKUs, bundles, subscriptions) Pricing, promotions, and product lifecycle management App ecosystem (subscriptions, reviews, analytics, fulfillment, tax tools) Ensure site stability, performance, and conversion optimization Manage storefront updates, launches, and ongoing improvements Own ecommerce performance metrics, including conversion rate, AOV, retention, and revenue growth Product & Catalog Management Lead the creation and maintenance of product pages for supplements and skincare Own SKU strategy, bundles, upsells, cross-sells, and subscription logic Partner with marketing and operations on launches, promotions, and experiments Maintain clean product data, taxonomy, and reporting Sales Tax, Compliance & Ecommerce Infrastructure Oversee Shopify sales tax setup and compliance Partner with finance and legal to ensure ecommerce compliance Ensure operational readiness across regions, SKUs, and fulfillment flows Cross-Functional Leadership Act as the bridge between marketing, operations, product, and leadership Translate business goals into clear ecommerce execution Collaborate on funnel optimization, promotions, and lifecycle strategy Support planning for future hires and team expansion Strategy & Growth Use data to identify opportunities for conversion, retention, and growth Help shape ecommerce and product strategy alongside leadership Bring best practices from high-growth ecommerce environments Prepare the foundation for scaling product lines and team structure Build, lead, and scale the ecommerce team over time as sales grow Coach, mentor, and develop team members by setting clear expectations, providing feedback, and raising the bar on execution quality Who You Are 5–7 years of experience in product management, project management, or ecommerce leadership Deep, hands-on experience owning and operating a live Shopify store Experience in subscription-based ecommerce is an asset Experience launching new product lines or expanding an ecommerce catalog Background in supplements, skincare, wellness, apparel, or other applicable consumer products strongly preferred Proven experience leading and growing teams, or readiness to step into that role Comfortable being hands-on today and strategic as the business scales Clear, confident communicator across teams and leadership Experience managing, coaching, or mentoring others What’s in it for you? As full-time member of our team, you’ll enjoy: Flexible working hours Work wherever you choose. Unlimited Paid Time off Paid non-working holidays per country of residence. Fun and casual work environment. We are a diverse, global team! Equal Employment Opportunity Homera Health is an equal opportunity employer. We are committed to providing fair and equitable employment opportunities to all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability (physical or mental), military or veteran status, genetic information, or any other legally protected status. This commitment applies to every aspect of employment, including recruitment, hiring, training, promotion, demotion, transfers, leaves of absence, and termination. Homera Health takes all reports of discrimination, harassment, or retaliation seriously and investigates such matters promptly and thoroughly. To apply: https://weworkremotely.com/remote-jobs/homera-health-product-manager-ecommerce-shopify