NoGigiddy: Entry-Level Account Manager
NoGigiddy
Job description
Headquarters: Atlanta, Georgia URL: https://www.nogigiddy.com/ NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain relationships with our clients, ensuring their needs are met and providing exceptional service. This position is perfect for someone eager to start their career in account management and customer service. No college degree is required, but strong communication skills and a passion for helping clients are essential. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively. Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date. Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience. Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements. Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met. Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started. Feedback Collection: Gather and relay client feedback to improve our services and client experience. Skills and Qualifications: Communication Skills: Exceptional verbal and written communication skills. Customer Service Skills: Strong ability to understand and meet client needs. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members. Problem-Solving: Ability to address and resolve client issues effectively. Time Management: Strong ability to manage time and meet deadlines. Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software. Preferred Experience: Experience in customer service, sales, or a related field is a plus but not required. Familiarity with CRM software and account management tools is a plus. Previous experience with gig economy platforms or staffing apps is a plus. Education: High school diploma or equivalent. Relevant certifications or coursework in customer service, sales, or account management are beneficial but not required. Working Conditions: Remote Work: The role is remote, allowing for flexibility in work location. Collaboration: Regular virtual meetings and communications with the sales and support teams. Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software. Salary Range: $20 to $27 per hour, depending on experience and qualifications. If you are organized, detail-oriented, and passionate about providing excellent service to clients, we’d love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy. To apply: https://weworkremotely.com/remote-jobs/nogigiddy-entry-level-account-manager-4
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jerry.ai: Remote Customer Support Agent (P&C)
jerry.ai
Headquarters: Augusta, Georgia About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: Respond to inbound calls from existing customers Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: You can multitask and manage multiple competing priorities You are passionate about helping others Has 2+ years of experience working in a call center environment Compensation and perks: Hourly wage: $19.00 - 21.00 We will pay for your P&C license (expected within 60 days after starting) Medical, dental, vision insurance, 401K match Ability to work remotely (we provide work equipment) Ongoing training and mentorship from our leadership team An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. To apply: https://weworkremotely.com/remote-jobs/jerry-ai-remote-customer-support-agent-p-c