Education Technical Assistant Kenya Kakuma at Norwegian Refugee Council

Job Overview The Software Developer will be part of the METAL team which is responsible for delivering products that support the collection, management and visualization of KPIs relevant to higher-level decision-making for CRRD Programs. The Software Developer will build and support data tools that drive decision-making across IRC, working with platforms like PowerApps, Power BI, Databricks, and Azure SQL. They will be a skilled contributor to the CRRD Data & Analytics team with strong experience in Microsoft PowerApps and Power Automate. Specific tasks include data platform development, support, configuration, technical assistance and routing of technical issues, 2nd line help desk support, and participation in setting standards for processes, data quality, data security, and systems configuration. The Software Developer will report to the Technology Development Lead. They will work closely with other developers, QA, Project Manager and the Program Data Systems Product Manager. Major Responsibilities Design, develop, and maintain PowerApps and Power Automate solutions Support development and rollout of organization-wide data products in collaboration with METAL and sector experts Create technical documentation including system diagrams and implementation manuals Implement and maintain data quality processes and development standards Ensure compliance with IRC's data protection, confidentiality, and security policies Provide Tier-2 and Tier-3 technical support, including issue routing and resolution Collaborate with IT and data engineering teams on systems integration Review software requirements and translate them into development tasks Contribute to setting and enforcing standards for processes, data quality, and system configurations Provide hyper-support during pilot phases of technology rollouts Perform other duties as assigned Key Working Relationships Position Reports to: Technology Development Lead Direct Reports: None Management in Partnership: None Key Internal Relationships: METAL Product Managers METAL QA Analyst METAL Project Manager IT Data Team Desired Experience and Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting PowerApps applications for large and complex programs. Experience in source code and version control platforms, for example, GitHub, Azure DevOps, or similar. Strong in team development processes including pair programming, shadow sessions, code reviews and other strategies to ensure high quality programing. Strong code quality assurance practices including unit testing, integration testing, as well as regression testing to ensure quality of the code getting shipped into production. Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Education: Bachelor's degree in computer science, Information Technology, or related discipline Experience with Databricks, Dataverse connectors, APIs, and Microsoft Azure Certifications such Microsoft Power Platform Developer are an added advantage

Overview: An Office Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role involves a variety of tasks, including managing correspondence, maintaining files, scheduling appointments, and supporting staff with general office duties. Key Responsibilities Office & Administration Support Ensure the office is clean, well-organized, and fully functional In charge of office security, custodian of office keys Provide support in organizing company events and activities Provide Quality Customer Service to staff and walk-in guests Support with the coordination of travel logistics for staff and other guests as instructed by the OPM e.g. booking of flights, taxis, and hotels for staff accommodation, Managing Courier Services - sending and receiving mail and parcels Regular monitoring of relevant supplies to ensure no stockout. Perform other administrative duties as assigned by management Ensures that all incidents are reported Petty Cash Management Daily update of the petty cash tracker, receipts filed, both in soft and hard copies Ensuring that office expenses are within budget Ensure all spending is within the organization's policies Ensuring there is no discrepancy between the cash at hand and the records Weekly submission of spent petty cash Timely request for petty cash replenishment Procurement Support local procurement in coordination with the OPM Support with the sourcing of potential service providers as needed Support the timely submission of vendor invoices and vendor payments as needed Inventory management Ensure asset trackers are up to date, and all assets are tagged and accounted for Conduct monthly assets verification through physical stock count Timely reporting of loss or damage of any of Give Directly's property Support the issuance, replacement, and clearance of field/office equipment to staff Desired Qualifications Minimum of a Diploma in Business Management, or a related field. Minimum 1 year of experience in office management in a fast-paced environment. Strong problem-solving and organizational skills. Proficient in the Microsoft Office suite. Deep familiarity with Mombasa and Kilifi County and fluent in the local languages High integrity, empathy, and alignment with GiveDirectly's values. Excellent verbal and written communication skills. Demonstrate high standards of integrity, including a positive attitude, a strong work ethic, a strong follow-through mindset, and a team-player mentality. Fluency in Giriama is required.